Term Conditions Page

Terms and Conditions

Future Zone BD (Women's Clothing Products) 

Welcome to Future Zone BD. By purchasing our women's clothing products online, in-store, or through our website, you agree to the following Terms and Conditions. Please read them carefully.

1. Scope of Terms

These terms apply to:

• All women's clothing products sold on our official website
• Orders placed via online platforms (social media, messaging apps)
• In-store purchases at any Future Zone BD location

2. Product Information

• We strive to display accurate information including product descriptions, sizes, colors, and prices.
• Due to photography and screen variations, actual colors may slightly differ from images.
• All measurements are approximate and may vary slightly.

3. Orders & Payments

Orders are confirmed once payment is completed or COD (Cash on Delivery) is verified.

v  Accepted payment methods include:

Online: bKash, Nagad, Rocket, debit/credit cards, and bank transfers

In-store: Cash, card payments, mobile payments

Future Zone BD reserves the right to cancel any order due to stock issues, payment failure, or suspicious activity.

4. Shipping & Delivery

We aim to deliver within 1–3 business days depending on location.

Delays may occur due to weather, public holidays, or courier issues.

Delivery charges apply and are clearly stated at checkout or in-store.

5. Return & Exchange Policy

Returns or exchanges are allowed within 3 days of purchase/delivery.

The item must be unused, in its original condition, with invoice, tags and packaging intact.

v  Returns are accepted for:

Wrong size or item delivered

Damaged or defective clothing

Item not matching the online/in-store description

Products marked as final sale or non-returnable are not eligible.

v  Return method:

Online: Contact support via phone, email, or social media

In-store: Visit the branch with your invoice and item

6. Refund Policy

Refunds are issued once the returned item is received and approved.

v  Refunds are made to:

The original payment method for online orders

Cash, store credit, or bank transfer for offline purchases

COD orders will be refunded via bank transfer or mobile wallet

7. Size & Fit Disclaimer

All sizes follow standard measurement charts, but minor variations may occur.

It is the customer’s responsibility to choose the correct size based on the provided size chart.

8. Misuse & Fraud

Any attempt to abuse our return, payment, or promotional policies may lead to account suspension or legal action.

We reserve the right to refuse service to individuals engaged in suspicious or fraudulent activity.

9. Privacy Policy

Your personal information is protected and used only for order processing, delivery, and customer support.

We do not sell or share your data with third parties without consent.

10. Legal Compliance

All transactions are governed by the laws of Bangladesh.

Disputes arising out of purchases shall be resolved through mutual communication or as per legal guidelines.

11. Contact Information

v  For any queries, contact us:

Drop Us A Message

We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie: 

Phone: 01533672360

WhatsApp: 01533672360

Email: futurezonebd@hotmail.com

Website: www.futurezonebd.com

Facebook Page            : https://www.facebook.com/futurezonebd

                                    : https://www.facebook.com/futurezonebdshop

: https://www.facebook.com/futurezonebdonline

Opening Hours:

MONDAY To SATURDAY: 10:00AM - 09:00PM
SUNDAY: Closed.

Store Address:

Plot # Jha-13-14, Block # A, Batayan Palace Shopping Complex, Shop Number:- 11, Ground Floor, Khilgaon Taltola, Thana Road, Dhaka-1219.